Privacy Policy for Artocraft

At Artocraft, we are committed to protecting the privacy and personal data of our customers and visitors. This Privacy Policy explains how we collect, use, and protect your information in accordance with the European Union’s General Data Protection Regulation (GDPR).

1. Information We Collect
We collect personal information when you use our website or services, including but not limited to:

• • Name, email address, and contact information when you create an account, place an order, or subscribe to our newsletter.
  • Payment details when processing orders, although we do not store payment information directly.
  • Delivery address for shipping purposes.
  • IP address, browser type, and browsing behavior for analytical purposes.

2. How We Use Your Information
We use the information we collect for the following purposes:

• • To process and fulfill your orders.
  • To communicate with you regarding your order status, shipping updates, or customer support inquiries.
  • To send you promotional emails or newsletters, if you have opted in.
  • To improve the functionality of our website and enhance user experience through analytics and tracking technologies.
  • To comply with legal obligations.

3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers, such as:

• • Payment processors to facilitate transactions.
  • Shipping companies for order delivery.
  • Analytics services (e.g., Google Analytics) to help us understand website usage.

All third-party providers we work with are required to comply with GDPR standards and maintain the confidentiality of your information.

4. Cookies
Our website uses cookies to improve user experience. Cookies are small files stored on your device that help us understand how you use our site and allow us to personalize your experience. You can disable cookies in your browser settings, but this may affect the functionality of our website.

5. Your Rights
Under the GDPR, you have the right to:

• • Access your personal data that we hold.
  • Request correction or deletion of your data.
  • Withdraw your consent to our use of your data at any time.
  • Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we are not handling your data properly.

6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Security
We take appropriate measures to secure your personal data and protect it from unauthorized access, alteration, or disclosure. We use encryption and secure payment gateways to ensure the protection of your financial information.

8. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if significant, we will notify you by email or through a notice on our website.

9. Contact Us
If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact us at: